[rt-users] Adding rights to default lifecycle

Martin Wheldon martin.wheldon at greenhills-it.co.uk
Mon Feb 11 05:47:42 EST 2013


Many thanks everyone for your responces, I'll give it a go at the 

Best Regards


On 2013-02-10 19:28, Thomas Sibley wrote:
> On 02/10/2013 12:10 AM, Martin Wheldon wrote:
>> Hi,
>> To answer part of my own question I see the default life cycle can 
>> be
>> found in RT_Config.pm.
>> Looks like my best option may be to copy the default over to
>> RT_SiteConfig.pm and modify it there?
> Yes.  You may wish to lock down the ability to reject with a custom
> right.  Read more about lifecycles here:
> http://bestpractical.com/rt/docs/latest/customizing/lifecycles.html
> http://bestpractical.com/rt/docs/latest/RT_Config.html#Lifecycles

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