[rt-users] Missing Predefined Search Portal

Kevin Falcone falcone at bestpractical.com
Fri Feb 15 12:33:06 EST 2013

On Fri, Feb 15, 2013 at 03:21:29PM +0000, Raymond Corbett wrote:
>    Suddenly this morning on the RT at a Glance page  the My Tickets Portal is missing.
>    In it's place is the text   Predefined search My Tickets not found.
>    If I select the Edit option in the large Available selection list on the far left of the
>    interface I now longer have the selection option  My Tickets
>    All others are there, QuickCreate, Quicksearch, MyAdminQueus  etc.

If you go into the DB and run
select * from Attributes where Name = 'Search - My Tickets';
What do you see?

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