[rt-users] Suppressing RT System itself entries in Ticket History

Raymond Corbett Raymond.Corbett at arcproductions.com
Fri Feb 22 16:04:20 EST 2013

Is there a way to suppress the display of the "RT System itself" entries in Ticket Display?

The ones such as    The RT System itself - Outgoing email recorded


Ray Corbett  Technology Projects Manager

p: 416.682.5200 x5232  | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130222/f3d51904/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.gif
Type: image/gif
Size: 4654 bytes
Desc: image001.gif
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130222/f3d51904/attachment.gif>

More information about the rt-users mailing list