[rt-users] Suppressing RT System itself entries in Ticket History

[Raymond Corbett]

Is there a way to suppress the display of the "RT System itself" entries in Ticket Display?

The ones such as    The RT System itself - Outgoing email recorded



[ARC]<http://www.arcproductions.com/>

Ray Corbett  Technology Projects Manager

p: 416.682.5200 x5232  | f: 416.682.5209
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4
www.arcproductions.com<http://www.arcproductions.com>



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