[rt-users] Ready to roll?

Kevin Falcone falcone at bestpractical.com
Tue Feb 26 12:35:26 EST 2013

On Tue, Feb 26, 2013 at 02:56:28PM +0000, John Buell wrote:
> Am 26.02.2013 01:09, schrieb John Buell:
> > Ok, I have users set up, groups set up (company departments), queues 
> > set up.... The RT box seems to be sending messages back and forth to our 
> > main Exchange box with no trouble at all.... The RT web interface itself 
> > is only viewable from within our network, but I don't personally see 
> > that as a problem.... I JUST got the RT book today and implemented the 
> > backups for MySQL (and copying a few .pm files) onto a removable USB 
> > drive with no issue, and now scheduled that to run via cron every 
> > night at midnight.... Are there any other last second gotchas I should 
> > beware of before I unleash all of my users onto RT?

On the topic of backups, I assume you've seen the new backups

Other common things - make sure you have monitoring in place on the
machine, otherwise when you start to run low on space or have a load
spike you'll have no way to triage what happened.

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130226/8b0bbc94/attachment.sig>

More information about the rt-users mailing list