[rt-users] Tickets links are lost after upgrade to 4.0.9

olavo olavo at farematrix.com
Wed Feb 27 16:11:51 EST 2013


We recently upgraded from ver 3.6 to ver. 4.0.9,and one of the things a we
noticed was that old ticket links are lost and we can no longer see the
references in history of each ticket.

The links are probably lost due to change in Organisation name change. Is there
a easier way to fix this? Links created subsequently work just fine.

Thanks in advance.


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