[rt-users] Unprivileged users can't view own open/closed tickets

[Xavier Barnada]

Hi list,

I'm adding a unprivileged user on RT and it can't view the own
open/closed tickets.

This user is in a group, and this group is on a queue.

This is the configuration of the permissions:

Queue:
	Group Rights:
	-Create tickets
	-View custom field values
	-View ticket summaries

	Rights for Staff:
	-Own tickets

	Rights for Administrators:
	None
Group:
	Rights for Staff:
	-View group
	-View group dashboards
	-View saved searches

	Rights for Adminstrators:
	-Create modify and delete saved searches

I searched the wiki and have not found any solution

I'm doing something wrong or it's a bug?

Best regards
Xavier Barnada Rius