[rt-users] Different result when query launched from dropdown menu vs. home page body

[Ted Maas]

Some of our users ( me for example :-} ) have been noticing a strange
behavior on an RT 4.0.7 system.  When a query has been saved to the 
left hand side drop down menu and is run from that location it 
eventually times out.

But the when same query has been to a users RT home page and is
clicked on to run from there, it responds quickly and returns
the expected data without any timeouts.

And it is the same query.

Any idea as to why that is happening?   Same query, same mysql
server, same apache front end box.  The only difference is the 
part of the RT screen from which the query is executed.

tia,
Ted Maas 
University of Illinois at Chicago