[rt-users] RTx::EmailCompletion

Asif Iqbal vadud3 at gmail.com
Wed Jan 16 13:33:28 EST 2013


On Tue, Jan 15, 2013 at 1:50 PM, Asif Iqbal <vadud3 at gmail.com> wrote:

>
>
>
> On Tue, Jan 15, 2013 at 1:32 PM, Thomas Sibley <trs at bestpractical.com>wrote:
>
>> On 01/15/2013 08:41 AM, Asif Iqbal wrote:
>> >     I install RTx::EmailCompletion plugin and added the following stanza
>> >     into my RTHOME/etc/RT_SiteConfig.pm
>> >
>> >     ....
>> >     Set( @Plugins, qw(
>> >     RT::Authen::ExternalAuth
>> >     RTx::EmailCompletion
>> >     ) );
>> >
>> >     Set($EmailCompletionUnprivileged,"everybody");
>> >     Set($EmailCompletionSearch, "STARTSWITH");
>> >     Set($EmailCompletionLdapAttrSearch, [qw/mail cn/]);
>> >     Set($EmailCompletionRdbmsDisabled, 1);
>> >     ...
>> >
>> >     How do I expect it to work? I tried to fill the  One-time Cc: with
>> >     ``foo'' and expected it to autocomplete to ``foo at example.com
>> >     <mailto:foo at example.com>''
>> >
>> >
>> >
>> > Still like some help with this one.
>>
>> What's your RT version?  I don't believe RTx::EmailCompletion is
>> compatible with RT 4.0 since most of the functionality (although not the
>> LDAP parts) was merged to core.
>>
>
> Sorry I forgot to mentions the versions.
>
> I am using RT 3.8.2 / mod_ssl/2.2.11 OpenSSL/0.9.8p mod_perl/2.0.3
> Perl/v5.8.8
>


I still like some help on this.



>
>
>
>> If you're indeed on 4.0, perhaps you want to look into
>> RT::Extension::LDAPImport instead so that your LDAP info is sync'd
>> locally into RT and the standard autocompletion will work.  This means
>> your RT user info from ExternalAuth will also always be up to date.
>>
>
>
>
> --
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
>
>


-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130116/19c98fbb/attachment.htm>


More information about the rt-users mailing list