[rt-users] Creating ticket dependent on browser !

[Kevin Falcone]

On Thu, Jan 17, 2013 at 08:02:11AM +0100, Loic.Mahe at rsi.fr wrote:
> Authentication is done with RT::Authen::ExternalAuth.
> 
> I had to fully empty FF's cache in order to have a correct queue list in the ticket creation. All is fine now.

I suspect emptying the cache just cleared out your cookie and forced a
reload.

> Maybe an entry in the FAQ could mention this ?
> Are queues still cached in RT 4.x ?

This was a frequently asked question in 2010, but since the
introduction of RT 4 (where I wrote code to avoid most of the queue
caching problems) it comes up infrequently.

-kevin
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