[rt-users] rt-4.0.8 - Custom Field Values Sources will not change once selected

Jim Lesinski jim.lesinski at gmail.com
Thu Jan 17 17:11:14 EST 2013


Hello,

                I made a custom field values source to look up data
directly from the database. My code is working well, however, once I select
my custom code in the custom field settings under "Field values source:"
and save my selection, I can then no longer edit the drop down value to
select "Provide a list of values below" again. It seems that when clicking
"Save Changes", it simply doesn't save the changes to the Field values
source field.

Image Attachment screenshot1
[image: Inline image 1]


I looked at the customfields table in the database, and sure enough even
after changing the settings the valuesclass field still contained
RT::CustomFieldValues::Groups. I removed this value directly from the DB
and the field then reverted back to "Provide a list of values below".

Image Attachment Screenshot2
[image: Inline image 1]

Can anyone else confirm this issue? If so I can open a bug.

Thanks,
Jim
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