[rt-users] Passwords not working after upgrade to rt-4.0.8

Thomas Sibley trs at bestpractical.com
Wed Jan 30 14:19:58 EST 2013

On 01/30/2013 10:12 AM, Raed El-Hames wrote:
> First of all apologies for the length of signature (I really can't do anything about it).
> I am in the process of upgrading my rt-3.8.7 to rt-4.0.8 , I followed all the README and Upgrade docs.
> I am installing into a clean rt4 directory, and only put in cosmetic customisation .
> My Users table:
> | Users | CREATE TABLE `Users` (
>   `id` int(11) NOT NULL AUTO_INCREMENT,
>   `Name` varchar(200) NOT NULL DEFAULT '',
>   `Password` varchar(256) DEFAULT NULL,
> Also if its helps, the password entry for my user:
> Password: !sha512!5B7CB45ok1NPS+Ig!LITc6RFH4wTOfqz

Despite the longer column size, your password value is truncated.  This
is usually the result of an incomplete database upgrade that left the
column length at 40.

Can you reply with your /opt/rt4/lib/RT/User.pm and anything in


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