[rt-users] How to customize in local/lib

[Raed El-Hames]

Hi,
Sorry if this have been asked before, but I could n’t see anything in the archives or via web search.

I just started the process of upgrading my rt-3.8.7 to rt-4
With rt-4 the Overlay files have been removed, and I am wondering what is the proper way to add  or modify existing functions with lib/RT.
For example to change a subroutine in User_Overlay.pm in 3.8.7 , I create User_Vendor.pm in local/lib/RT , copy then modify the function I need to change into
User_Vendor.pm , similar any new functions I need go there ?? will this method still work in 4.0.8 ?? or Do I need the whole of User.pm then modify or add to ??

Roy

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