[rt-users] Can you run RT on the same server as Twiki?

[Thomas Sibley]

On 07/02/2013 11:42 AM, Sherri McGurnaghan wrote:
> [crit]: Something went wrong while trying to run RT's standalone web server:
> 
> Can't locate FCGI.pm in @INC (@INC contains:
> /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib
> /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2
> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
> /usr/local/lib/site_perl .) at /usr/share/perl5/Plack/Handler/FCGI.pm
> line 8.

You need to install the FCGI Perl module.  Since you appear to be using
the Ubuntu packages and the system perl, try this:

   apt-get install libfcgi-perl

It should have been installed when you installed the Ubuntu package,
since request-tracker4 depends on libhtml-mason-perl which depends on
libfcgi-perl.

RT's standard configure script during a tarball install has an
--with-web-handler=fastcgi to ensure this dep is present.

> So I am at a loss as what to do next. Maybe the two can’t run on the
> same server? Any help / guidance would be appreciated.

They can run just fine together, however:

> FYI:
> 
> * OS and version - Ubuntu 12.04
> * Memory         - 1 GB   
> * Disk           - 10 GB            
> * Processor      - Intel(R) Xeon(TM) CPU 3.40GHz
> * Database and version - MySQL version 5.5.29
> * Apache version       - Apache version 2.2.22  

That's a tiny amount of memory for an RT server which also hosts the
database on the same machine.  You'll want to tune MySQL and Apache so
they can't swap death.