[rt-users] Mandatory Custom Field Privileges

Tim Wiley tim at marchex.com
Thu Jul 11 10:50:38 EDT 2013


On 07/10/2013 06:42 PM, Thomas Sibley wrote:
>> * What's unexpected is if a user has SeeCustomField, but not
>> ModifyCustomField on a mandatory CF, at ticket creation they get the
>> error "MyCustomField: Input must match [Mandatory]" even though it's not
>> displayed & they don't have modify rights on it.  Shouldn't RT create
>> the ticket just as it does for a user without SeeCustomField, leaving
>> the mandatory CF unset?
>
> This is totally a bug.  I just replicated it on 4.0-trunk.
>
> After digging, I discovered that I fixed it on git master, which will
> become RT 4.2.  An equivalent fix should be backported to the 4.0
> version of the CF validation.
>
> I'm Cc'ing this to our bug tracker.
>

Thank you for your help Thomas.  I look forward to getting the fix into 
our own instance.



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