[rt-users] RT4 - preserve formatting when fetching email

[girardjames at yahoo.fr]

Hello,

I'm a beginner with RT, and I would like to know if this software allows to
preserve formatting when fetching email.
Cause when I attempting to fetch emails via POP3 from a mailbox, all
generated tickets into RTloose their original format.

Do you know a way to keep it safe?

My applicative version is : rt-4.0.5

Thanks in advance,

Regards,

James G.



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