[rt-users] RT4 - preserve formatting when fetching email

Nathan Cutler presnypreklad at gmail.com
Thu Jul 18 11:37:53 EDT 2013


Can you provide specific examples? The more details, the better.

On Mon, Jul 15, 2013 at 12:28 PM, girardjames at yahoo.fr
<girardjames at yahoo.fr> wrote:
> Hello,
>
> I'm a beginner with RT, and I would like to know if this software allows to
> preserve formatting when fetching email.
> Cause when I attempting to fetch emails via POP3 from a mailbox, all
> generated tickets into RTloose their original format.
>
> Do you know a way to keep it safe?
>
> My applicative version is : rt-4.0.5
>
> Thanks in advance,
>
> Regards,
>
> James G.
>
> ________________________________
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