[rt-users] Help with Apache2 CENTOS httpd.conf SSL setup

window camera frontcam at me.com
Mon Jul 15 14:45:44 EDT 2013 

Hello All!

Was wondering if you have some expert experience setting up Apache2 (CentOS) with SSL to be usesd with Request Tracker 4.

Been working on it a few days, but so far, no luck. I'm new to Apache.

My RT installation is located here on the server CentOS 6.4:  /MYRT/share/html

When I try to go to the SSL URL: https://mytrack.helpme.org , it comes back with "page not found." 

Can you see anything wrong with my Httpd.conf configuration for SSL (and port 80 doesn't work either!)? 

Here's a copy of my httpd.conf file:

#
ServerTokens OS

ServerRoot "/etc/httpd"

PidFile run/httpd.pid

Timeout 60

KeepAlive Off

MaxKeepAliveRequests 100

KeepAliveTimeout 15

<IfModule prefork.c>
StartServers       8
MinSpareServers    5
MaxSpareServers   20
ServerLimit      256
MaxClients       256
MaxRequestsPerChild  4000
</IfModule>

<IfModule worker.c>
StartServers         4
MaxClients         300
MinSpareThreads     25
MaxSpareThreads     75 
ThreadsPerChild     25
MaxRequestsPerChild  0
</IfModule>

Listen 172.16.22.77:80
Listen 172.16.22.77:443

LoadModule ssl_module modules/mod_ssl.so LoadModule auth_basic_module modules/mod_auth_basic.so LoadModule auth_digest_module modules/mod_auth_digest.so LoadModule authn_file_module modules/mod_authn_file.so LoadModule authn_alias_module modules/mod_authn_alias.so LoadModule authn_anon_module modules/mod_authn_anon.so LoadModule authn_dbm_module modules/mod_authn_dbm.so LoadModule authn_default_module modules/mod_authn_default.so LoadModule authz_host_module modules/mod_authz_host.so LoadModule authz_user_module modules/mod_authz_user.so LoadModule authz_owner_module modules/mod_authz_owner.so LoadModule authz_groupfile_module modules/mod_authz_groupfile.so LoadModule authz_dbm_module modules/mod_authz_dbm.so LoadModule authz_default_module modules/mod_authz_default.so LoadModule ldap_module modules/mod_ldap.so LoadModule authnz_ldap_module modules/mod_authnz_ldap.so LoadModule include_module modules/mod_include.so LoadModule log_config_module modules/mod_log_config.so LoadModule logio_module modules/mod_logio.so LoadModule env_module modules/mod_env.so LoadModule ext_filter_module modules/mod_ext_filter.so LoadModule mime_magic_module modules/mod_mime_magic.so LoadModule expires_module modules/mod_expires.so LoadModule deflate_module modules/mod_deflate.so LoadModule headers_module modules/mod_headers.so LoadModule usertrack_module modules/mod_usertrack.so LoadModule setenvif_module modules/mod_setenvif.so LoadModule mime_module modules/mod_mime.so LoadModule dav_module modules/mod_dav.so LoadModule status_module modules/mod_status.so LoadModule autoindex_module modules/mod_autoindex.so LoadModule info_module modules/mod_info.so LoadModule dav_fs_module modules/mod_dav_fs.so LoadModule vhost_alias_module modules/mod_vhost_alias.so LoadModule negotiation_module modules/mod_negotiation.so LoadModule dir_module modules/mod_dir.so LoadModule actions_module modules/mod_actions.so LoadModule speling_module modules/mod_speling.so LoadModule userdir_module modules/mod_userdir.so LoadModule alias_module modules/mod_alias.so LoadModule substitute_module modules/mod_substitute.so LoadModule rewrite_module modules/mod_rewrite.so LoadModule proxy_module modules/mod_proxy.so LoadModule proxy_balancer_module modules/mod_proxy_balancer.so LoadModule proxy_ftp_module modules/mod_proxy_ftp.so LoadModule proxy_http_module modules/mod_proxy_http.so LoadModule proxy_ajp_module modules/mod_proxy_ajp.so LoadModule proxy_connect_module modules/mod_proxy_connect.so LoadModule cache_module modules/mod_cache.so LoadModule suexec_module modules/mod_suexec.so LoadModule disk_cache_module modules/mod_disk_cache.so LoadModule cgi_module modules/mod_cgi.so LoadModule version_module modules/mod_version.so

#Include conf.d/*.conf

#ExtendedStatus On

User apache
Group apache

ServerAdmin root at localhost

UseCanonicalName Off

<IfModule mod_userdir.c>
    UserDir disabled

    #UserDir public_html

</IfModule>

DirectoryIndex index.html index.html.var

AccessFileName .htaccess

<Files ~ "^\.ht">
    Order allow,deny
    Deny from all
    Satisfy All
</Files>

TypesConfig /etc/mime.types

DefaultType text/plain

<IfModule mod_mime_magic.c>
#   MIMEMagicFile /usr/share/magic.mime
    MIMEMagicFile conf/magic
</IfModule>

HostnameLookups Off

#EnableMMAP off

#EnableSendfile off

ErrorLog logs/error_log

LogLevel warn

LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %b" common LogFormat "%{Referer}i -> %U" referer LogFormat "%{User-agent}i" agent

CustomLog logs/access_log combined

ServerSignature On

Alias /icons/ "/var/www/icons/"

<Directory "/var/www/icons">
    Options Indexes MultiViews FollowSymLinks
    AllowOverride None
    Order allow,deny
    Allow from all
</Directory>

<IfModule mod_dav_fs.c>
    # Location of the WebDAV lock MYRTbase.
    DAVLockDB /var/lib/dav/lockdb
</IfModule>

ScriptAlias /cgi-bin/ "/var/www/cgi-bin/"

<Directory "/var/www/cgi-bin">
    AllowOverride None
    Options None
    Order allow,deny
    Allow from all
</Directory>

IndexOptions FancyIndexing VersionSort NameWidth=* HTMLTable Charset=UTF-8

AddIconByEncoding (CMP,/icons/compressed.gif) x-compress x-gzip

AddIconByType (TXT,/icons/text.gif) text/* AddIconByType (IMG,/icons/image2.gif) image/* AddIconByType (SND,/icons/sound2.gif) audio/* AddIconByType (VID,/icons/movie.gif) video/*

AddIcon /icons/binary.gif .bin .exe
AddIcon /icons/binhex.gif .hqx
AddIcon /icons/tar.gif .tar
AddIcon /icons/world2.gif .wrl .wrl.gz .vrml .vrm .iv AddIcon /icons/compressed.gif .Z .z .tgz .gz .zip AddIcon /icons/a.gif .ps .ai .eps AddIcon /icons/layout.gif .html .shtml .htm .pdf AddIcon /icons/text.gif .txt AddIcon /icons/c.gif .c AddIcon /icons/p.gif .pl .py AddIcon /icons/f.gif .for AddIcon /icons/dvi.gif .dvi AddIcon /icons/uuencoded.gif .uu AddIcon /icons/script.gif .conf .sh .shar .csh .ksh .tcl AddIcon /icons/tex.gif .tex AddIcon /icons/bomb.gif core

AddIcon /icons/back.gif ..
AddIcon /icons/hand.right.gif README
AddIcon /icons/folder.gif ^^DIRECTORY^^
AddIcon /icons/blank.gif ^^BLANKICON^^

DefaultIcon /icons/unknown.gif

ReadmeName README.html
HeaderName HEADER.html

IndexIgnore .??* *~ *# HEADER* README* RCS CVS *,v *,t


AddLanguage ca .ca
AddLanguage cs .cz .cs
AddLanguage da .dk
AddLanguage de .de
AddLanguage el .el
AddLanguage en .en
AddLanguage eo .eo
AddLanguage es .es
AddLanguage et .et
AddLanguage fr .fr
AddLanguage he .he
AddLanguage hr .hr
AddLanguage it .it
AddLanguage ja .ja
AddLanguage ko .ko
AddLanguage ltz .ltz
AddLanguage nl .nl
AddLanguage nn .nn
AddLanguage no .no
AddLanguage pl .po
AddLanguage pt .pt
AddLanguage pt-BR .pt-br
AddLanguage ru .ru
AddLanguage sv .sv
AddLanguage zh-CN .zh-cn
AddLanguage zh-TW .zh-tw

LanguagePriority en ca cs da de el eo es et fr he hr it ja ko ltz nl nn no pl pt pt-BR ru sv zh-CN zh-TW

ForceLanguagePriority Prefer Fallback

AddDefaultCharset UTF-8
AddType application/x-compress .Z
AddType application/x-gzip .gz .tgz
AddType application/x-x509-ca-cert .crt
AddType application/x-pkcs7-crl    .crl

AddHandler type-map var

AddType text/html .shtml
AddOutputFilter INCLUDES .shtml

Alias /error/ "/var/www/error/"

<IfModule mod_negotiation.c>
<IfModule mod_include.c>
    <Directory "/var/www/error">
        AllowOverride None
        Options IncludesNoExec
        AddOutputFilter Includes html
        AddHandler type-map var
        Order allow,deny
        Allow from all
        LanguagePriority en es de fr
        ForceLanguagePriority Prefer Fallback
    </Directory>
</IfModule>
</IfModule>

BrowserMatch "Mozilla/2" nokeepalive
BrowserMatch "MSIE 4\.0b2;" nokeepalive downgrade-1.0 force-response-1.0 BrowserMatch "RealPlayer 4\.0" force-response-1.0 BrowserMatch "Java/1\.0" force-response-1.0 BrowserMatch "JDK/1\.0" force-response-1.0 BrowserMatch "Microsoft MYRT Access Internet Publishing Provider" redirect-carefully BrowserMatch "MS FrontPage" redirect-carefully BrowserMatch "^WebDrive" redirect-carefully BrowserMatch "^WebDAVFS/1.[0123]" redirect-carefully BrowserMatch "^gnome-vfs/1.0" redirect-carefully BrowserMatch "^XML Spy" redirect-carefully BrowserMatch "^Dreamweaver-WebDAV-SCM1" redirect-carefully

<VirtualHost *:80>
DocumentRoot "/MYRT/share/html"
ServerName mytrack.helpme.org
Redirect permanent / https://mytrack.helpme.org </VirtualHost>

<Directory /MYRT/share/html>
Order allow,deny
Allow from all
</Directory>

<VirtualHost *:443> 

AddHandler fastcgi-script fcgi
ScriptAlias / /MYRT/sbin/rt-server.fcgi/ AddDefaultCharset UTF-8 

#Alias /NoAuth/images /MYRT/share/html/NoAuth/images/

ServerName mytrack.helpme.org
DocumentRoot "/MYRT/share/html"
ErrorLog logs/ssl-error_log
TransferLog logs/ssl-access_log
SSLEngine on
SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM:+LOW
SSLProtocol all -SSLv2
SSLCertificateFile /etc/pki/tls/mytrack/converted_certs/mytrack_converted.cer
SSLCertificateKeyFile /etc/pki/tls/mytrack/orgme.key 
SSLCertificateChainFile /etc/pki/tls/mytrack/converted_certs/mytrack_converted.cer

</VirtualHost>

Any ideas from you all, is greatly appreciated!!

Thank you

Rick T.

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