[rt-users] Two Annoying Messages in the logs

[Giles Coochey]

Hi,

I run RT (upgraded to 4.0.15 today), but this is a small issue I've 
always had with my set up.

I always get the following in my apache errorlogs:

[Fri Jul 26 09:05:14 2013] [warning]: The requested port (80) does NOT 
match the configured WebPort (443).  Perhaps you should Set($WebPort, 
80); in RT_SiteConfig.pm, otherwise your internal links may be broken. 
(/usr/local/rt/sbin/../lib/RT/Interface/Web.pm:1232)

[Fri Jul 26 09:05:14 2013] [warning]: The requested path (/ticket/) does 
NOT match the configured WebPath (/ticket).  Perhaps you should 
Set($WebPath, '/ticket/'); in RT_SiteConfig.pm, otherwise your internal 
links may be broken. (/usr/local/rt/sbin/../lib/RT/Interface/Web.pm:1248)

The first one is because RT sits behind a reverse proxy which strips 
SSL, therefore WebPort 443 is correct, as is setting the port to 80 
locally in the web server configuration. So the warning is wrong in this 
case.

The second one seems to be required, rt moans about the configured 
WebPath missing the trailing slash, but I seem to remember that I needed 
to configure it this way to correctly get the reverse proxy to fix up 
the links in responses.

Would be nice to somehow eliminate these warnings from a future release 
or RT.

-- 
Regards,

Giles Coochey, CCNP, CCNA, CCNAS
NetSecSpec Ltd
+44 (0) 7983 877438
http://www.coochey.net
http://www.netsecspec.co.uk
giles at coochey.net


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