[rt-users] need help

Bryon Baker bbaker at copesan.com
Wed Jul 31 14:06:00 EDT 2013


I sent is to the users list for you.  I am very new to RT and cannot answer your question.

List folks please read down though the tread to see if you can help this individual.

You should not be getting reject for the list I do not know what that is about.

Sorry
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  *  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"

From: alok43433 at gmail.com [mailto:alok43433 at gmail.com]
Sent: Wednesday, July 31, 2013 1:01 PM
To: Bryon Baker
Subject: Re: need help

Dear Bryon,

I have send mail on that mail I'd but it got rejected .

I have find yours mail I'd on post Nso draft mail to you Hope to get solution.

I am working in company as windows system administrator. Not have good knowledge of linux.With the help of my friend I have upgraded the RT.

So it would be very much help full if you provide me solution of this.

Thanks

Alok
Sent from BlackBerry(r) on Airtel
________________________________
From: Bryon Baker <bbaker at copesan.com<mailto:bbaker at copesan.com>>
Date: Wed, 31 Jul 2013 17:49:35 +0000
To: Alok Pandey<alok43433 at gmail.com<mailto:alok43433 at gmail.com>>
Subject: RE: need help

You need to send the request to rt-users at lists.bestpractical.com<mailto:rt-users at lists.bestpractical.com>

Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  *  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"

From: Alok Pandey [mailto:alok43433 at gmail.com]
Sent: Wednesday, July 31, 2013 12:48 PM
To: Bryon Baker
Subject: Fwd: need help

Dear ,

I have upgrade my RT from 3.6.5 to 3.8.0 but i am facing one issue.

While replying to ticket i am getting error "This transaction appears to have no content"

In the outlook i am getting the context as HTML attachment

Please help on this in details as i have very less knowledge of RT and linux.

Regards
Alok Pandey



--
Er. Alok Pandey
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