[rt-users] Bizarre error message - RT 4.0.5

[Ruslan Zakirov]

Hi,

This error is usually indication of bug in perl itself or a module that
uses binary parts. The correct way is to upgrade perl to a newer version
and/or rebuild all module with binary components.


On Wed, Jun 5, 2013 at 6:43 PM, Alex Young
<AlexYoung at housingpartners.co.uk>wrote:

> On viewing a ticket or the full ticket history I am receive an error
> message:****
>
> ** **
>
> Bizarre copy of UNKNOWN in sassign at
> /opt/rt4/share/html/Ticket/Elements/ShowMessageStanza line 95.****
>
> ** **
>
> ** **
>
> Looks like the transaction contains a massive amount of data a user pasted
> into the ticket. I have a search on the RT at a glance page which returns
> the last reply in a ticket, which displays the content fine.****
>
> ** **
>
> First few lines of the content, in case it's relevant:****
>
> Msg 2627, Level 14, State 1, Line 150 Violation of PRIMARY KEY constraint
> 'PK_tbl_SchemeAreaPostcodes_lkp'. Cannot insert duplicate key in object
> 'dbo.tbl_SchemeAreaPostcodes_lkp'.
> The duplicate key value is (170, CR06AA). The statement has been
> terminated.Msg
> 2627, Level 14, State 1, Line 151 Violation of PRIMARY KEY constraint
> 'PK_tbl_SchemeAreaPostcodes_lkp'. Cannot insert duplicate key in object
> 'dbo.tbl_SchemeAreaPostcodes_lkp'.
> The duplicate key value is (170, CR06AB). The statement has been
> terminated.Msg****
>
> ** **
>
> Any idea what has happened or how I can fix it to display the ticket
> correctly?****
>
> ** **
>
> Thanks.****
>
>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>



-- 
Best regards, Ruslan.
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