[rt-users] Add Attachments to Custom Template
globo
michael.obrien at globoforce.com
Tue Jun 11 12:12:12 EDT 2013
Hi,
I have a template that emails a group when a ticket changes queue with the
details of the request. I need to add the attachments to the email, but I
cant figure out whats required to add the attachments.
-------------------------------
Condition : On Queue Change
Action : Notify Other Recipients
Template : "My Template Name"
Stage : Transaction Create
----------------------------------
Template - "My Template Name"
--------------------------------------------------------
To: { my $group = RT::Group->new( $RT::SystemUser );
$group->LoadUserDefinedGroup("My Group");
$group->MemberEmailAddressesAsString; }
{$Ticket->Transactions->First->Content()}
---------------------------------------------
Anyone have a script that adds attachments ?
Any help much appreciated.
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