[rt-users] Add Attachments to Custom Template

globo michael.obrien at globoforce.com
Tue Jun 11 12:12:12 EDT 2013


I have a template that emails a group when a ticket changes queue with the
details of the request. I need to add the attachments to the email, but I
cant figure out whats required to add the attachments. 


Condition : On Queue Change 
Action      : Notify Other Recipients 
Template :  "My Template Name" 
Stage      : Transaction Create 


Template - "My Template Name" 

To: { my $group = RT::Group->new( $RT::SystemUser );
$group->LoadUserDefinedGroup("My Group");
$group->MemberEmailAddressesAsString; }



Anyone have a script that adds attachments ?

Any help much appreciated.  

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