[rt-users] Add Attachments to Custom Template

Ruslan Zakirov ruz at bestpractical.com
Tue Jun 11 12:16:20 EDT 2013


Have you seen the following?

http://requesttracker.wikia.com/wiki/Template#Attaching_original_attachments_to_the_mail


On Tue, Jun 11, 2013 at 8:12 PM, globo <michael.obrien at globoforce.com>wrote:

> Hi,
>
> I have a template that emails a group when a ticket changes queue with the
> details of the request. I need to add the attachments to the email, but I
> cant figure out whats required to add the attachments.
>
>
> -------------------------------
>
> Condition : On Queue Change
> Action      : Notify Other Recipients
> Template :  "My Template Name"
> Stage      : Transaction Create
>
> ----------------------------------
>
>
> Template - "My Template Name"
> --------------------------------------------------------
>
> To: { my $group = RT::Group->new( $RT::SystemUser );
> $group->LoadUserDefinedGroup("My Group");
> $group->MemberEmailAddressesAsString; }
>
> {$Ticket->Transactions->First->Content()}
>
> ---------------------------------------------
>
> Anyone have a script that adds attachments ?
>
> Any help much appreciated.
>
>
>
>
>
>
>
> --
> View this message in context:
> http://requesttracker.8502.n7.nabble.com/Add-Attachments-to-Custom-Template-tp54247.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>



-- 
Best regards, Ruslan.
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