[rt-users] CF - article - image as attachment - link values to

Ruslan Zakirov ruz at bestpractical.com
Thu Jun 13 05:58:14 EDT 2013

On Thu, Jun 13, 2013 at 12:00 PM, Alexander Kucheryuk <
alex.kucheryuk at eltoma-offshore.com> wrote:

> Hello!
> I am running RT 4.0.13 on Centos 6.3.
> I have configured CF for articles. Type of CF is "upload multiple images".
> When inserting article with that CF (for example, replying to ticket), only
> the name (of image) is inserted, not the image itself. I was thinking of
> bypassing that issue using embedded html (eg. <img>) and __CustomField__ .
> However, when inserting article into ticket reply, attribute "Link values
> to" of that CF seems to be completely ignored (plain value - name of the
> image - is inserted). Is it possible to take into account attribute "Link
> values to" when inserting article into ticket reply ?

It would be good to have articles with images, but it's not implemented in
any way. I think the easiest to implement approach would be to host images
out RT and put <img> tags into articles. However, any approach would need

> Alexander.
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/**training<http://bestpractical.com/training>

Best regards, Ruslan.
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