[rt-users] ExternalAuth - attr_map used to populate Custom Fields?

Elliott, Kevin C (DOR) kevin.elliott at alaska.gov
Tue Jun 18 20:51:22 EDT 2013

This is a simple question that I suspect probably has a complicated answer:

Can I use the attr_map to map Active Directory attributes to Request Tracker for Custom Fields?

I would like to pull in some additional attributes such as 'company' and 'title' and populate some Custom Fields that I created for Users.

Any advice?

Kevin Elliott
Networking Specialist II
Alaska Department of Revenue, ASD-IT
(907) 465-2314

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