[rt-users] External Authentication

Thomas Sibley trs at bestpractical.com
Tue Jun 25 17:12:13 EDT 2013


On 06/25/2013 02:05 PM, Bryon Baker wrote:
> Sorry I screwed on both. 
> 
> Made change and now I get the following messages.  LDAP works by the way.
> 
> [Tue Jun 25 20:58:13 2013] [debug]: Attempting to use external auth service: Connect_MSSQL (/usr/lib/perl5/vendor_perl/5.16.2/RT/Authen/ExternalAuth.pm:186)
> [Tue Jun 25 20:58:13 2013] [debug]: SSO Failed and no user to test with. Nexting (/usr/lib/perl5/vendor_perl/5.16.2/RT/Authen/ExternalAuth.pm:214)
> [Tue Jun 25 20:58:13 2013] [debug]: Attempting to use external auth service: Connect_LDAP (/usr/lib/perl5/vendor_perl/5.16.2/RT/Authen/ExternalAuth.pm:186)
> [Tue Jun 25 20:58:13 2013] [debug]: SSO Failed and no user to test with. Nexting (/usr/lib/perl5/vendor_perl/5.16.2/RT/Authen/ExternalAuth.pm:214)
> [Tue Jun 25 20:58:13 2013] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/usr/share/request-tracker/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:11)

This means that your MSSQL auth source didn't find a user, so it moved
on to your LDAP source where it also didn't find a user (presumably
because some users are in MSSQL and others are in LDAP).



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