[rt-users] Way to disable the right to "Give ticket to X"

Gunnar Gorges gunnar.gorges at zmaw.de
Wed Jun 26 10:20:16 EDT 2013


Hi list,

I am looking for a way to disable the right to give a ticket to anyone 
else within the RT.

The reason for this is that I am trying to implement a Kanban-like 
workflow in which I need to control who can delegate tickets and who not.

Thanks for any pointers or ideas in that direction!

Cheers,
Gunnar Gorges



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