[rt-users] Create child/parent ticket on another queue

nonnick beodep at yahoo.com
Thu Jun 27 00:58:22 EDT 2013

Hi all,

How can i create a child ticket on another queue.

For example:
  Ticket A has been created in queue X. Team in queue X can not resolve by
themselves, must be request queue Y do somethings then team X can resolve
ticket. How can they create a child ticket B of ticket A on queue Y

Thanks for your help.


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