[rt-users] Create child/parent ticket on another queue

Thomas Sibley trs at bestpractical.com
Thu Jun 27 20:47:25 EDT 2013

On 06/26/2013 09:58 PM, nonnick wrote:
> Hi all,
> How can i create a child ticket on another queue.
> For example:
>   Ticket A has been created in queue X. Team in queue X can not resolve by
> themselves, must be request queue Y do somethings then team X can resolve
> ticket. How can they create a child ticket B of ticket A on queue Y


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