[rt-users] 10 Unowned tickets showing nothing

[Diego Roccia]

Exactly what I was looking for

thanks

Diego Roccia - System&Network Admin - Subito.it

----- Messaggio originale -----
> On Fri, Mar 01, 2013 at 04:49:17PM +0100, Diego Roccia wrote:
> > I've a problem with RT4's "N" newest unowned tickets:
> > If I don't have permission to see the system wide newest tickets, I
> > won't see anything.
> > I mean, the system first extract the list, then decides if I have
> > permission to see the tickets. Is there a way to fix this?
> 
> You probably want to turn this config option on.
> 
> http://bestpractical.com/rt/docs/latest/RT_Config.html#UseSQLForACLChecks
> 
> It's going to be defaulted on for 4.2, and while it does perform
> weirdly
> in some rights configurations, it's almost certainly the fix you're
> looking for.
> 
> -kevin
> 
> 
> 
> --
> RT training in Amsterdam, March 20-21:
> http://bestpractical.com/services/training.html
> 
> Help improve RT by taking our user survey:
> https://www.surveymonkey.com/s/N23JW9T