[rt-users] "Corrupted customfieldvalue" error in Apache error_log with migrated RT4

[Guadagnino Cristiano]

Hi all,
I have been experimenting with upgrading our RT 3.8.x installation to rt 4.0.x.

I'm nearly done with it, as I have a nicely working RT 4.0.8 on a test server. We have populated the database with a backup of our production system (RT 3.8.10) and we followed all upgrade steps.

While RT4 is apparently working well, I am a little concerned about errors I get in Apache's error_log whenever I access RTFM articles.

This is an example of the messages I get:

[Mon Mar 4 14:55:38 2013] [warning]: Use of uninitialized value in join or string at /opt/rt4/share/html/Elements/ShowCustomFieldBinary line 48. (/opt/rt4/share/html/Elements/ShowCustomFieldBinary:48)
[Mon Mar 4 14:55:38 2013] [warning]: Use of uninitialized value in join or string at /opt/rt4/share/html/Elements/ShowCustomFieldBinary line 48. (/opt/rt4/share/html/Elements/ShowCustomFieldBinary:48)
[Mon Mar 4 14:55:38 2013] [warning]: Use of uninitialized value in concatenation (.) or string at /opt/rt4/share/html/Elements/ShowCustomFieldImage line 48. (/opt/rt4/share/html/Elements/ShowCustomFieldImage:48)
[Mon Mar 4 14:55:38 2013] [warning]: Use of uninitialized value in join or string at /opt/rt4/share/html/Elements/ShowCustomFieldImage line 49. (/opt/rt4/share/html/Elements/ShowCustomFieldImage:49)
[Mon Mar 4 14:55:38 2013] [warning]: Use of uninitialized value in join or string at /opt/rt4/share/html/Elements/ShowCustomFieldImage line 50. (/opt/rt4/share/html/Elements/ShowCustomFieldImage:50)
[Mon Mar 4 14:55:38 2013] [error]: WebRT: Corrupted customfieldvalue URL. (/opt/rt4/share/html/Elements/Error:82)

There is apparently nothing wrong in the article itself, but that "Corrupted customfieldvalue" makes me nervous. Moreover, I tried to create a brand new article in RT4 (with text, a file attachment and an image attachment) and when I access *that* article there's no error in the log.

Can someone help me debug this issue?

T.I.A.

Bye
Cris

--
Cristiano Guadagnino
Servizio Data Administration
Bankadati S.I.
Gruppo Credito Valtellinese
Tel. +39-0342-522172
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130304/4fda6404/attachment.htm>