[rt-users] commandsbymail via first email submission

Edsall, William (WJ) WJEdsall at dow.com
Wed Mar 6 14:47:12 EST 2013


Hello,
 Commandsbymail is working for us, but it does not work on the initial ticket submission via email.

Is this a known issue/feature, or did we possibly configure commandsbymail incorrectly?

Thanks,
William

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