[rt-users] Initial version of SMS alerting

[Craig Ringer]

On 02/28/2013 01:49 PM, Craig Ringer wrote:
> Hi all
>
> Here's a simple action module to send SMS alerts to the user's
> PagerPhone.
>

I've found the time to package this as RT::Extension::SMSNotify and
document it. It's released under the Perl license on CPAN:

http://search.cpan.org/~ringerc/RT-Extension-SMSNotify/lib/RT/Extension/SMSNotify.pm
<http://search.cpan.org/%7Eringerc/RT-Extension-SMSNotify/lib/RT/Extension/SMSNotify.pm>

The module requires SMS::Send from CPAN and at least one SMS::Send
driver like SMS::Send::RedOxygen.

Sources for RT::Extension::SMSNotify here:

https://github.com/2ndQuadrant/rt-extension-smsnotify-perl

This version is a lot more flexible. You can plug in a custom function
in your RT_SiteConfig.pm to look up the phone number for a user, so you
can do LDAP or database queries, make phone number returns conditional
based on the user's time zone, etc. Selection of recipients is done via
action arguments instead of being hardcoded to queue and ticket admincc,
too.

Any comments/fixes/improvements would be valued.

-- 
 Craig Ringer                   http://www.2ndQuadrant.com/
 PostgreSQL Development, 24x7 Support, Training & Services

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130313/ab742cbf/attachment.htm>