[rt-users] datetime custom fields displaying in utc. Sometimes.

Iain Georgeson iain.georgeson at kaust.edu.sa
Wed Mar 13 06:47:08 EDT 2013


I'm running rt 4.0.9.

In one of our queues we use a couple of datetime custom fields to
record events. In the custom fields box on Ticket/Display.html and
Ticket/Modify.html, the time is shown in local time. However in the
transaction history, and in searches, they display in utc. I would
prefer everything to display in system local time (or the user's time
zone, which is unlikely to differ). RT's standard time data (Created,
Last modified and so on) are shown in local time in those places.

Is there a setting to make this behaviour consistent, or anything I
need to go fixing?



Systems Engineer
KAUST Visualisation Laboratory


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