[rt-users] datetime custom fields displaying in utc. Sometimes.

Kevin Falcone falcone at bestpractical.com
Wed Mar 13 11:07:22 EDT 2013


On Wed, Mar 13, 2013 at 01:47:08PM +0300, Iain Georgeson wrote:
> In one of our queues we use a couple of datetime custom fields to
> record events. In the custom fields box on Ticket/Display.html and
> Ticket/Modify.html, the time is shown in local time. However in the
> transaction history, and in searches, they display in utc. I would
> prefer everything to display in system local time (or the user's time
> zone, which is unlikely to differ). RT's standard time data (Created,
> Last modified and so on) are shown in local time in those places.

That certainly sounds like a bug.  I'm not sure if there's an open
ticket for it, but you may want to mail something in, with a
screenshot of the transaction if you could.

http://bestpractical.com/rt/issues.html

-kevin
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