[rt-users] People section enhancement possible?

[Ruslan Zakirov]

There are some improvements in this area for 4.2. We would love to find
customer to move this improvements to fully customizable roles/watchers for
tickets. You can contact sales at bestpractical.com.

Ruslan from phone.
15.03.2013 21:14 пользователь <Andre.Schmelzer at t-systems.com> написал:

>  Dear community,
>
> I wonder if it would be possible to add new fields (roles) to the 'People'
> section.
> We intend to have some additional fields like 'Developer' and 'Tester'...
> I've been searching the mailing list and documentation for hours now but
> still have no idea whether this is possible or how to achieve this.
>
> We're still running RT 3.8.8 but want to upgrade to RT 4.0.10 soon.
>
> Any help would be highly appreciated.
>
> Thanks & regards,
>
> André Schmelzer
>
>
>
>
> --
> RT training in Amsterdam, March 20-21:
> http://bestpractical.com/services/training.html
>
> Help improve RT by taking our user survey:
> https://www.surveymonkey.com/s/N23JW9T
>
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