[rt-users] Suppress Global Autoreply Scrip for specific queue

[Thomas Sibley]

On 03/18/2013 12:02 PM, Billington, James wrote:
> I am trying to suppress the autoreply scrip on just a couple of our
> queue’s and found the following archived email chain.
> 
> http://www.gossamer-threads.com/lists/rt/users/44059?search_string=On%20Create%20autoreply;#44059
> 
> I was wondering if this was correct and still applied. It’s a pretty old
> chain and many RT versions behind. I tried creating a queue specific
> template (type: Perl) named “Autoreply” with “used to suppress the
> global autoreply for this queue” on the first line and the only thing in
> the template. It didn’t work… I just got both autoreplies…

Make that queue template named "Autoreply" blank.  You shouldn't put any
content in it.