[rt-users] Suppress Global Autoreply Scrip for specific queue

[Billington, James]

All,

I am running RT 4.0.10 on CentOS 6.3.

I am trying to suppress the autoreply scrip on just a couple of our queue's and found the following archived email chain.
http://www.gossamer-threads.com/lists/rt/users/44059?search_string=On%20Create%20autoreply;#44059

I was wondering if this was correct and still applied. It's a pretty old chain and many RT versions behind. I tried creating a queue specific template (type: Perl) named "Autoreply" with "used to suppress the global autoreply for this queue" on the first line and the only thing in the template. It didn't work... I just got both autoreplies...

I'm still new to linux, but have learned a lot working with RT. Any help is much appreciated.

Thanks,


James Billington
Senior Systems Administrator
ManTech International


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