[rt-users] full self-service 'new ticket' for unpriv users?

[Kenneth Crocker]

Edsall,

The ability to see a Custin Field is a privilege that has to be granted.
check into Privileges/permissions.

Kenn

On Tue, Mar 19, 2013 at 5:36 AM, Edsall, William (WJ) <WJEdsall at dow.com>wrote:

>  Hello list,****
>
> I’m trying to manage with unprivileged users. On the self service page for
> new tickets, the users aren’t seeing custom fields. Is it possible to make
> the ticket submission self service page show custom fields? ****
>
> ** **
>
> William ****
>
> * *
>
> ** **
>
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