[rt-users] Recognize tickets created via email or via web

Michele Bergonzoni bergonz at labs.it
Fri Mar 22 12:51:16 EDT 2013


Il 22/03/2013 17.48, Thomas Sibley wrote:
> Michele, if you upgrade to RT 4.0.9 you can use the X-RT-Interface
> header.  The potential values are Email, Web, Mobile, REST, and API.

Many thanks to you and to other people who pointed this out privately, 
this is exactly what I was looking for.

Regards,
				Bergonz


-- 
Ing. Michele Bergonzoni - Laboratori Guglielmo Marconi S.p.a.
Phone:+39-051-6781926 e-mail: bergonz at labs.it
alt.advanced.networks.design.configure.operate



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