[rt-users] [EXTERNAL] WebExternalAuth

[Mervini, Joseph A]

Hi,

I was able to figure out what my problem was: I needed to specify the auth type in the conf file for each web instance. My misunderstanding of how httpd works. Sorry for the spam.


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Joe Mervini
Sandia National Laboratories
High Performance Computing
505.844.6770
jamervi at sandia.gov



On Mar 26, 2013, at 2:05 PM, Mervini, Joseph A wrote:

> Hi,
> 
> A couple of weeks ago I posted to the list asking if it was possible to have multiple databases associated with a single instance of RT4. I never got an answer nor have I been able to find anything in my web searches so I have had to move on...
> 
> I am trying to upgrade a RT3.8.2 install to RT4.0.10. Everything appears to have upgraded properly with regard to the database, etc. However, the RT3 instance is using $WebExternalAuth and again I am not finding much information on it that can get me operational. In our scheme of things we use kerberos and LDAP for authentication. Are there modules that are required that I am not aware of or and directives other than the switches in the RT_SiteConf.pm that need to be set?
> 
> I am on kind of a tight deadline with this so any help would be greatly appreciated.
> 
> ====
> 
> Joe Mervini
> Sandia National Laboratories
> High Performance Computing
> 505.844.6770
> jamervi at sandia.gov
> 
> 
> 
>