[rt-users] Allow requestor close ticket

Albert Shih Albert.Shih at obspm.fr
Thu Mar 28 09:38:53 EDT 2013


Hi,

I would like to let requestor to close their owns tickets.

So I grant to requestor  : 

    Modifiyticket
    DeletedTicket

but on the web SelfService interface I don't see how the requestor can
close their ticket.

So I grant all rights to requestor (excludes administrator right) event so
I can find how the requestor can close their own tickets.

I didn't change anything in the lifestyle

Regards.

JAS

-- 
Albert SHIH
DIO bâtiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
France
Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: jas at obspm.fr
Heure local/Local time:
jeu 28 mar 2013 14:29:28 CET



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