[rt-users] limit on ticket size

Kevin Falcone falcone at bestpractical.com
Thu Mar 28 12:00:30 EDT 2013

On Thu, Mar 28, 2013 at 09:53:48PM +1000, Chris O'Kelly wrote:
>    There is an option for this in rt_config, I don't have my installation in front of me now to
>    tell you the exact name but if you read through it it's there, you'll just need to set it to
>    an increased value in rt_siteConfig.
>    On 28/03/2013, at 21:29, "Asanka Gunasekera" <[1]asanka_gunasekera at yahoo.co.uk> wrote:
>      Hi is there a limit to the ticket size since I am getting this message when I open a ticket
>       "Message body is not shown because it is too large."

You likely want to read about


especially if you get html mail (or html only mail).



if you just have very large emails.

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