[rt-users] Allow requestor close ticket

[Kevin Falcone]

On Thu, Mar 28, 2013 at 02:38:53PM +0100, Albert Shih wrote:
> I would like to let requestor to close their owns tickets.
> 
> So I grant to requestor  : 
> 
>     Modifiyticket
>     DeletedTicket
> 
> but on the web SelfService interface I don't see how the requestor can
> close their ticket.
> 
> So I grant all rights to requestor (excludes administrator right) event so
> I can find how the requestor can close their own tickets.

Where are you looking?
The Basics link and Reply link in Self Service should contain status
change dropdowns if the users have enough rights.

-kevin
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