[rt-users] Allow requestor close ticket

Albert Shih Albert.Shih at obspm.fr
Fri Mar 29 04:38:09 EDT 2013


 Le 28/03/2013 ? 12:02:19-0400, Kevin Falcone a écrit
> On Thu, Mar 28, 2013 at 02:38:53PM +0100, Albert Shih wrote:
> > I would like to let requestor to close their owns tickets.
> > 
> > So I grant to requestor  : 
> > 
> >     Modifiyticket
> >     DeletedTicket
> > 
> > but on the web SelfService interface I don't see how the requestor can
> > close their ticket.
> > 
> > So I grant all rights to requestor (excludes administrator right) event so
> > I can find how the requestor can close their own tickets.
> 
> Where are you looking?
> The Basics link and Reply link in Self Service should contain status
> change dropdowns if the users have enough rights.

Ah thanks you very much. 

I'm looking in the wrong place.

Regards. 

JAS


-- 
Albert SHIH
DIO bâtiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
France
Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: jas at obspm.fr
Heure local/Local time:
ven 29 mar 2013 09:37:22 CET



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