[rt-users] Cannot sent files of 1MB or larger via REST reqs

Hugo Escobar hescobar at afslc.com
Fri Mar 29 16:18:00 EDT 2013


Hi,

I've been using the REST api for some time to communicate RT with a custom
made web app.

I'm having problems sending files when their size approach 1MB.

The following lines show up in apache's error logs when i attempt to upload
big files:

[Fri Mar 29 16:07:08 2013] [warn] [client 192.168.1.106] mod_fcgid: error
reading data, FastCGI server closed connection
[Fri Mar 29 16:07:08 2013] [error] [client 192.168.1.106] Premature end of
script headers: rt-server.fcgi

For smaller sizes it works perfectly, even with multiple files.

I understand this issue might have been caused in the web app (not RT) but
i just wanted
to know if someone could shed some light here. Are there any size (or
otherwise) limits
that i could change in RT's (or apache) side?

Any help will be highly appreciated

-- 
Hugo Escobar


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