[rt-users] Login Loop

[KennethMTowne at Eaton.com]

Ruslan,

I removed WebBaseURL and added WebDomain, restarted apache, but still receive the same error:

Set( $WebDomain, 'webserver.ken.com');
Set( $WebPort, 443);
Set( $WebPath, '/rt4');

Thoughts?

- Ken

From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
Sent: Thursday, May 02, 2013 5:20 AM
To: Towne, Kenneth M
Cc: RT users
Subject: Re: [rt-users] Login Loop


On Thu, May 2, 2013 at 7:09 AM, <KennethMTowne at eaton.com<mailto:KennethMTowne at eaton.com>> wrote:
My RT_SiteConfig.pm has the following settings:

Set( $WebBaseURL, 'https://webserver.ken.com');
Set( $WebPort, 443);
Set( $WebPath, '/rt4');


Above is incorrect. From RT config's documentation:

1005 =item C<$WebBaseURL>, C<$WebURL>
1006
1007 Usually you don't want to set these options. The only obvious reason
1008 is if RT is accessible via https protocol on a non standard port, e.g.
1009 'https://rt.example.com:9999'. In all other cases these options are
1010 computed using C<$WebDomain>, C<$WebPort> and C<$WebPath>.
1011

So you have incorrect WebBaseURL and not set WebDomain.

--
Best regards, Ruslan.
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