[rt-users] Mac Mail 5.3 & RT threading

[Eleanor J. Evans [Panix Staff]]

We are using RT 4.0.2, and are having problems with messages in recent
Mac Mail (5.3) not threading properly.  I modified our comment
template to put "Re:" at the beginning of the subject, before the
SubjectTag, and that helped, but has not entirely fixed the problem.

Is anyone else dealing with this, or have helpful suggestions about
how to fix threading?


-- 
Eleanor J. Piglet Evans, eje at panix.com
Customer Support, (212) 741-4400