[rt-users] Writing a custom condition for a script

[Ruslan Zakirov]

On Tue, May 7, 2013 at 8:44 PM, Raymond Corbett <
Raymond.Corbett at arcproductions.com> wrote:

>  I was reading over the Scripts section of RT Essentials. ** **
>
> ** **
>
> As stated   $self -> TicketObj -> status eq ‘deleted’;
>

It should be Status not status.


> Is true whenever the status is changed to deleted.
>

Not correct statement. Correct description is "Is true whenever something
is changed and status is deleted". To check what was changed you have to
use TransactionObj.


> **
>
> Can someone point me the correct direction with a code line that would say:
> ****
>
> ** **
>
> if the value of CustomFiled “Retry” is 2
>

http://requesttracker.wikia.com/wiki/CustomConditionSnippets#Checks_with_Custom_Fields


>
>
> **
>
> ** **
>
> Thanks****
>
> ** **
>



-- 
Best regards, Ruslan.
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