[rt-users] RT::Authen::ExternalAuth extension loading issue

[Chris Foster]

Hi,

 

I am new to RT and I am trying to get RT::Authen::ExternalAuth extension
working, I have it all installed and configuration to query our Active
Directory server all set, but when going into RT I set HTTP 500 Internal
Server Error.

I have therefore checked the error log and it has the following message:

 

Error while loading /opt/rt4/sbin/rt-server: Attempt to reload
RT/Authen/ExternalAuth.pm aborted. \nCompilation failed in require at
/opt/rt4/sbin.../lib/RT.pm line 730.

 

I have done a lot of googling & searching the archives of this list but
has not turned up anything.

 

This is for a brand new instance of RT, if the plugin is commented out
in RT_SiteConfig.pm, RT works fine, so it is affecting just this
extension.  Using the latest downloadable versions as of this week.

 

If someone could point in the right direction that would be great.

 

Regards,

Chris.

 


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