[rt-users] Can't remove Quick Create & Can you reverse the order of history?

[Thomas Sibley]

On 05/08/2013 04:39 PM, Thomas Sibley wrote:
> On 05/08/2013 01:00 PM, Cena, Stephen (ext. 300) wrote:
>> I've got two questions:
>>  
>> 1. I just did an upgrade from 4.0.11 to 4.0.12 & all seemed well. Due to
>> people not using the full ticket Create, I decided to globally remove
>> "Quick Create" from "RT At A Glance". However, when I do that I get the
>> following error:
[snip]
> 
> I can't reproduce this problem and looking at the code don't see how it
> would happen.  Do you have any local customizations?
> 
> Can you send us the output of running this SQL query?
> 
> select id, Name, Description, ObjectType, ObjectId from Attributes where
> ObjectType='RT::System';
> 
> Could you also navigate to Configuration -> Tools -> System Config in
> RT, save that page as HTML, and send the file?  Make sure any sensitive
> data is redacted first.

Stephen, the information I request above will still be useful, but on a
hunch, did you recently migrate RT's database from MySQL to MariaDB?